We always endeavor to provide the best service and products for our customers. However, on rare
occasions, we recognize that there may be times our customers may not be completely satisfied.

To ensure we are able to put things rights as soon as we can, please read our complaints procedure
below and we will respond promptly to ensure complete satisfaction. As soon as possible after the
completion of the works, please inspect the work to ensure everything has been carried out to our
usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please
contact us as soon as you can in order that we can rectify any problems as soon as possible. We aim to
respond within three days of receiving your complaint and where possible, will provide you with
a date to remedy any issues raised